- Report: #679482
Report - Rebuttal - Arbitrate
Complaint Review: acer computers of america
acer computers of america333 w san carlos st san jose, California United States of America
acer computers of america acer computers contacted acer 3x no satisfaction or compromise san jose, California
*Consumer Comment: Wait a minute
*Consumer Comment: What a moron
*Consumer Comment: Not surprising
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
purchased acer1 netbook for xmas.Had 2 wks,screen broke.I was going to drop it grabbed screen by top of computer,now doesn't work.Contacted acer 3x to get a level 2 cust. serv. person in usa,could not give me a negotiated deal to have screen replaced.Cost is $99.00 plus shipping.Would not give me a supervisor or phone numbers of vp of marketing Mr. Mrobello or Acer Pres. Mr. Lanci..At first looking for a deal to get it fixed,now due to inconvenience and hastle I want it repaired for free.I think it has a cheap thin screen and should not have broken when grabbed.When I spoke to the level 2 tech (richard) #25324,he assured me that any complaints,go back to them in texas and the big shots never see them.I think that is poor customer service.
I think acer is too big and really doesn't care about taking care of their customers,because their products are soo cheap,and a new sucker is born every minute!!
Not happy with Acer Computers USA
This report was posted on Ripoff Report on 01/06/2011 10:13 AM and is a permanent record located here: http://www.ripoffreport.com/r/acer-computers-of-america/san-jose-California-95110/acer-computers-of-america-acer-computers-contacted-acer-3x-no-satisfaction-or-compromise-s-679482. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.