- Report: #963728
Report - Rebuttal - Arbitrate
Complaint Review: acn
acncharlotte, nc Charlotte, North Carolina United States of America
acn DO NOT EVERY ORDER ANYTHING FROM THEM OR YOU WILL BE RIPPED OFF GUARANTEED Charlotte, North Carolina
*Consumer Comment: Highly Suspect!
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We also ordered digital phone and they wanted to charge a early termination fee of $90 to cancel one day before the 2 year contract ended. They will not let you cancel online or call them and give a day you want to cancel. You have only 2 days to call and if you miss it oh well better luck next month.
They claim to have the best customer service but charged my card 10 times in row freezing it. Then the supervisor said oh we see the mistake the rep made; well contact us in 90 days and we will see about giving you your $800 back. Did I mention the 2 year contract was ending in 3 weeks?
To top if off it takes 5 minutes running through messages to talk to someone and if you miss a cue then start again. It can take 30 minutes just to cancel something or actually get to a live person.
Save yourself the time and headache. DO NOT order anything where they are going to be your biller or provide you with service. not worth the time.
This report was posted on Ripoff Report on 11/02/2012 10:32 AM and is a permanent record located here: http://www.ripoffreport.com/r/acn/Charlotte-North-Carolina-/acn-DO-NOT-EVERY-ORDER-ANYTHING-FROM-THEM-OR-YOU-WILL-BE-RIPPED-OFF-GUARANTEED-Charlotte-963728. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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