acn DO NOT EVERY ORDER ANYTHING FROM THEM OR YOU WILL BE RIPPED OFF GUARANTEED Charlotte, North Carolina
*Consumer Comment: Highly Suspect!
Stay away from ordering any products form this company. We ordered regular and digital phone from this company two years ago and it has been nothing but a nightmare!!!!!!! They say they give you the best price - example 39.99 for phone but then they add $25 in taxes which is never told to you by the reps and surprise surprise the customer service line said basically oh well. So the actual cost is $60 =- stay will att & t it is cheaper. Constant lying and changing stories made us run from that service.
We also ordered digital phone and they wanted to charge a early termination fee of $90 to cancel one day before the 2 year contract ended. They will not let you cancel online or call them and give a day you want to cancel. You have only 2 days to call and if you miss it oh well better luck next month.
They claim to have the best customer service but charged my card 10 times in row freezing it. Then the supervisor said oh we see the mistake the rep made; well contact us in 90 days and we will see about giving you your $800 back. Did I mention the 2 year contract was ending in 3 weeks?
To top if off it takes 5 minutes running through messages to talk to someone and if you miss a cue then start again. It can take 30 minutes just to cancel something or actually get to a live person.
Save yourself the time and headache. DO NOT order anything where they are going to be your biller or provide you with service. not worth the time.
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