- Report: #503819
Report - Rebuttal - Arbitrate
Complaint Review: Acorn Stairlifts, Inc.
Acorn Stairlifts, Inc.www.acornstairlifts.com Orlando, Florida United States of America
Acorn Stairlifts, Inc. Is Ripping Off Senior Citizens By Overcharging For Their Product!! Orlando, Florida
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Recently a surveyor came by to present the Acorn SuperGlide to my Aunt. He said he would guarantee us the lowest price possible. We agreed to purchase the stairlift for $4,600. My Aunt has been so happy with the product that she referred a friend to the company. A surveyor came out to visit our friend and offered the very same model we recently purchased for only $4,000. My Aunt's friend told the surveyor that the price is much too high and has a quote from another company for only $3300. The next day, the company called my Aunt's friend and offered a special price of $3,000 which would only be good for the day of offering. This stairlift is the exact same model that we recently purchased for $4,600. When we called Acorn to complain about being overcharged $1,600 we were told that the model sold to my Aunt's friend was from an AARP convention and was a "demonstrator model." My Aunt's friend told us Acorn told her it was a brand new model , not a used one. We believe after many phone calls to Acorn , that both parties are being lied to.
This report was posted on Ripoff Report on 10/03/2009 02:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/Acorn-Stairlifts-Inc/Orlando-Florida-/Acorn-Stairlifts-Inc-Is-Ripping-Off-Senior-Citizens-By-Overcharging-For-Their-Product-503819. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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