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Report: #91075

Complaint Review: Active-domain.com - Internet

  • Submitted:
  • Updated:
  • Reported By: claremont California
  • Author Not Confirmed What's this?
  • Why?
  • Active-domain.com active-domain.com Internet U.S.A.

Active-domain.com I believe this company was trying to run a scam You be the judge Internet

*Consumer Comment: Active-domain

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I went to set up a domain with this company. The next day I received an email from this company requesting information from me. Our system has detected irregular pattern in your payment information. Therefore we would like to verify the payment for this order, could you send us the security code of your credit card as soon as possible?

The security code is the last 3 or 4 digits found after your credit card number. It is not part of your credit card number so you do not have to send us the complete card number. We need to know the security code in order to verify that this card is valid. You should be able to find the code at the back of your credit card. This raised a red flag in my mind so I checked. The charge was already on my card. I called the company's credit card possessing service and found out that that information is not released to them. This told me that there is no reason for them to be asking for this information.

At that point I realized that it was a scam they are trying to pull. I contacted the company and informed them of my findings and told them to cancel the order. I also contacted my bank to have that charge flagged. The bank agreed that this looked like a scam. I am not sure of there intentions because I did not let it get any further. I can tell you only the facts. 1. They said there was a problem with the processing of the payment. This was false. Both my bank and there possessor informed me that everything looked normal. 2. They asked for verification information that they didn't have. Only the credit card processor had the information and they told me that they do not release that information to the merchant.

After informing them that my bank was monitoring the transaction and that a fraud charge would be brought against them as soon as they accepted it, I was refunded the original charge for the service.
There it is. You be the judge.

Rob
claremont, California
U.S.A.

This report was posted on Ripoff Report on 05/11/2004 07:32 PM and is a permanent record located here: https://www.ripoffreport.com/reports/active-domaincom/internet/active-domaincom-i-believe-this-company-was-trying-to-run-a-scam-you-be-the-judge-interne-91075. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Active-domain

AUTHOR: itiswhatitis - ()

POSTED: Thursday, October 10, 2013

READ THIS BEFORE YOU SIGN UP WITH THIS COMPANY!   IT WILL AVOID MANY HEADACHES.

 If you're going to register a domain name don't do it with this useless company.  All they do is email.

Have a hacker!   It will take forever for this company to do anything and you're screwed.   BEWARE!    They only accept emails no phone calls.

Before the hacking of my site I really never had a problem but the problem is why doesn't this company have an 800 number.    The number that they have is apparently either in CA or FLA.  But believe it or not its overseas.   Notice the time difference.

Hope this helps.  Happy viewing.

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