- Report: #497950
Report - Rebuttal - Arbitrate
Complaint Review: active.com
active.comactive.com Internet United States of America
active.com Actively but subtly ripped off - $59.95 membership charges Internet
*Consumer Comment: Active is Not a Scam
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Beware of active.com when you sign up for "charity" road races. My wife signed up herself and my 2 daughters to walk/run in the "Denver Iron-Girl" road race. The charges showed up one month, then the next month, mysteriously, a $59.95 charge for "Active.com" membership.
Membership to what? My wife is extremely careful about signing up for anything on the Internet, and a bit of web research indicates that this is an increasingly common complaint against this "vendor". When I called the number given, after being on hold for a very lenghthy time, the customer service rep indicated that my wife had signed up for this membership (baloney), but she would graciously remove the charges from my card.
Uh-huh. I wonder how many other people "signed" up for this membership and may not notice a $59.95 charge on their card? Smells very fishy to me. In any case, I will dispute the charge, file a complaint with my credit card company, complain anywhere I can, and I suspect in the very near future, read about a class-action against these clowns.
This report was posted on Ripoff Report on 09/21/2009 08:07 AM and is a permanent record located here: http://www.ripoffreport.com/r/activecom/internet/activecom-Actively-but-subtly-ripped-off-5995-membership-charges-Internet-497950. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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