ADN Media, LLC American Digital Fradulent Billing Annapolis Maryland

I have actually tried getting a hold of them numerous time in the last 4 years that I have been here and they have yet to return an email or fax I can say that we do not and never have had an active account with this company at all! I also have never dealt with a company that you can not call and ask questions. Emailing and faxing all of your issuses is insane! They are not good at getting back with you at all! I have tried at least 10 times to reach out to them and have yet to get a response from them at all!

If this person received a bill from A.D.N. Media, the company has an active account for them.  A.D.N. Media is good at returning emails and customer service inquiries so if this person submitted questions to the company, they should've received a response.

Any invoice/billing received from A.D.N. is because the company shows the customer has an account.  If the customer does not believe they have an account, are not sure of who in their company signed up, or wants to cancel the account for whatever reason, the customer should contact A.D.N. using any contact information on their respective invoice/billing.

A.D.N. will do everything it can to provide verification of the account including past billing, contact names, contracts if applicable and account history.  A.D.N. has had past concerns about billing and made adjustments to ensure no customer is confused about billing.  Unfortunately, when the "RIP OFF REPORT" allows for any company to vent frustrations prior to actually receiving a response from the company, it often leads to further confusion and negative claims that are not properly addressed.  And, it is clearn RIP OFF REPORT is making a significant amount of money off of this pre-rebuttal posting feature.  A.D.N. recommends to RIP OFF REPORT that they contact companies prior to posting of negative information so they can have a chance to provide information prior to damaging a company's reputation.

To address this specific customer; if the customer contacted us to cancel their account, they would stop receiving bills.  Email and fax records are saved so those records can be researched as well to determine why this customer does not believe they received a response.  If the customer sent an email basically telling A.D.N. he wasn't aware of the account and wanted to cancel, it is likely A.D.N. cancelled the account and no direct response was necessary.

If this or any customer receives information from A.D.N., they are encouraged to contact the company directly to express their concerns and resolve issues.