ED Magedson – Founder
adp totalpay card7000 Goddlett Farms Suite 200 Cordova, Tennessee United States of America
I have my checks deposited onto my total paycard every 2 weeks. I have recieved 3 checks and have had no problems. When I went to the ATM on the fourth payday and tried to get money I was told my card was declined I called the 866 on the card and was told my account was on hold they needed to verify information. I went to Staples and faxed the information to the number I was provided and then waited 30 and called back. I was then told that the hold may take up to 48 hours to release. The people I spoke to said they were sorry and that I would just have to wait. I spoke to my employer and they said they had already faxed my info to the bank when I was hired on .I can not believe that META BANK can not get things together enough to at least send a letter or an email prior to "holding" an account. This is very poor business and customer service if you ask me.
This report was posted on Ripoff Report on 01/21/2011 09:36 AM and is a permanent record located here: http://www.ripoffreport.com/r/adp-totalpay-card/Cordova-Tennessee-38016/adp-totalpay-card-money-network-wrong-numbers-given-and-non-english-speaking-customer-serv-685059. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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