- Report: #546333
Report - Rebuttal - Arbitrate
Complaint Review: ADT Security Services
ADT Security Servicespo box 650485 Dallas, Texas United States of America
ADT Security Services Beware fine print! Won't let you out of contract for ANY reason - HUGE "cancellation penalty!" Dallas, Texas
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In further reading the fine print, here is a stunning quote (number 8 - "hold harmless" on their legal contract which you must sign):"IN THE EVENT ANY LAWSUIT OR OTHER CLAIM IS FILED BY ANY OTHER PARTY AGAINST US OR OUR ASSIGNEES, AGENTS, EMPLOYEES, SUBSIDIARIES, AFFILIATES OR PARENT COMPANIES ARISING OUT OF THE SERVICES WE PERFORM OR THE SYSTEMS WE PROVIDE UNDER THIS CONTRACT, YOU AGREE TO BE SOLELY RESPONSIBLE FOR, AND TO INDEMNIFY AND HOLD US COMPLETELY HARMLESS FROM SUCH LAWSUIT OR OTHER CLAIM INCLUDING YOUR PAYMENT OF ALL DAMAGES, EXPENSES, COASTS AND ATTORNEYS FEES....THESE OBLIGATIONS WILL APPLY EVEN IF SUCH LAWSUIT OR OTHER CLAIM ARISES OUT OF OUR NEGLIGENCE, GROSS NEGLIGENCE, FAILURE TO PERFORM DUTIES UNDER THIS CONTRACT, STRICT LIABILITY, FAILURE TO COMPLY WITH ANY APPLICABLE LAW OR OTHER FAULT."
So basically no matter what happens - they want an outrageous penalty if you cancel, and they are essentially saying even if they are grossly negligent or break the law, they won't be responsible for it. BUYER BEWARE!!
This report was posted on Ripoff Report on 12/28/2009 01:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/ADT-Security-Services/Dallas-Texas-75265/ADT-Security-Services-Beware-fine-print-Wont-let-you-out-of-contract-for-ANY-reason-H-546333. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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