Complaint Review: ADT Security - Nationwide
- ADT Security Nationwide USA
- Phone: 8005882159
- Web: http://www.adt.com
- Category: Telephone Companies
ADT Security POOR Customer Service Houston Nationwide
*UPDATE Employee: ADT Corporate Concerns
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ADT, the worst customer service and provider. My alarm has NOT been working for a year. With no changes on my end with my telephone service or line. They came out and said they will return. Never did. I called and they were suppose to come out a second time on a Friday. They said they came out and no one was there. Funny but we were waiting for them all day. I have been paying for service for an entire year for nonworking service. Now they suggest in stalling wireless system for $150 dollars more and an extra $5 monthly. I have asked for a refund for 1 year to offset the installation of the wireless system to be told, supervisor will call back in 24-48 hours and that I'm on a recorded line. Here is the address to make a complaint: 3190 S Vaughn Way, Aurora, CO 80014 but no headquarter phone number or email is available. Thanks ADT.
This report was posted on Ripoff Report on 10/19/2015 08:28 AM and is a permanent record located here: https://www.ripoffreport.com/reports/adt-security/nationwide/adt-security-poor-customer-service-houston-nationwide-1262197. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
ADT Corporate Concerns
AUTHOR: ADT Corporate Customer Relations - (USA)
SUBMITTED: Monday, October 19, 2015
Hello. I apologize for this experience and we would like to help. Please email us your contact information for where your service is located to AlwaysThere@adt.com, and we'll follow up with you to help address your concerns. Thank you. -Andrew
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