• Report: #1084084

Complaint Review: adt

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  • Submitted: Thu, September 12, 2013
  • Updated: Thu, September 12, 2013

  • Reported By: karen — tyler Texas
adt
po box 631877 irving, Texas USA

adt fraud irving Texas

*UPDATE Employee: ADT Corporate Customer Relations

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I Upgraded my adt system in JULY.  tHEY HAVE HAD CONSTANT PROBLEMS IRREGULAR ALARMS GOING OFF UN-NOTICED ALARMS FOR 10 PLUS MINTUTES AND BREAKAGE OF EQUIPMENT LESS THEN 2 MONTHS OLD.  IF I CALL THEY TAKE WEEKS TO SCHEDULE A VISIT STILL CHARGE A FEE AND WILL NOT HELP IF SOMETHING IS SERIOUSLY WRONG IE BREAK IN DUE TO ALARM FAILAURE.  THEY STILL HAVE NOT INSTALLED WHAT I PAID FOR AND OVERBILLED BY THOUSANDS OF DOLLARS.   tHEY HAVE NO ONE IN AUTHROTITY WHO YOU CAN TALK TO0 AND  TAKE HOURS TO GET BACK TO YOU AND ONLY WORK ON THEIR SCHEDULE.  UNFORTUNATELY THEH POLICE HAVE BEEN OUT DUE TO FAILURE OF THEIR SYSTEM.  I RECOMMEND NO ONE USE ADT THEY ARE VERY UNFREIENDLY AND HAVE NO ABILITY TO PROVIDE ANY SORT OF REASONABLE SERVIDE AND IF YOU ARE BROKEN INTO THEY ARE OFTEN NOT EVEN AWARE YOU ALARM HAS GONE OFF. 


This report was posted on Ripoff Report on 09/12/2013 06:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/adt/irving-Texas-75063-0030/adt-fraud-irving-Texas-1084084. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

ADT Corporate Customer Relations

AUTHOR: ADT Corporate Customer Relations - ()

Good Afternoon, my name is Andrew and I work out of ADT's Corporate Customer Relations office. I am sorry for the issues you experienced with ADT's service and would like to assist you further. Please email us your contact information to CustomerConcerns@adt.com and we will reach out to help. Thank you. -Andrew

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