- Report: #203519
Report - Rebuttal - Arbitrate
Complaint Review: AdultFriendFinder
AdultFriendFinder445 Sherman Avenue, Suite C Palo Alto, California U.S.A.
AdultFriendFinder ripoff - ads are fake and they will not let you delete your account. Palo Alto California
*Consumer Comment: Other things about Adult Friend Finder
*Consumer Comment: Kinda obvious: They want the site to appear "popular".
I was once a member of AFF for a couple of years but in all that time I met only two people. Most of the so called members (aka bots) who contacted me on the site just redirect you to other sites that require payment to enter.
So what the others here on Rip-off are saying is all true. I can vouch for that.
My complaint is that AFF or AdultFriendFinder will not remove my old account. It has been deleted for over a year now and they still won't remove it. They call it "deleted" but it still shows up if you search for it. I believe they even changed the add a bit, creating a new title and so on.
Im attaching the e-mail conversation I had with their Customer Service (bots?)
Their customer service replies were often canned as you can see. Also notice how they all sign their names the same way.
I've removed references to my city and account since it still shows up even today. (July 29 2006)
I've even gone so far as to try to get the account restored (so I can at least edit it and remove the pictures)but you can't do that either. At least the pictures aren't dirty. I just don't want them posted on that site any more with whatever they decide to make up as my interests.
E-mail conversation follows . . .
----- Original Message -----
Sent: Sunday, October 16, 2005 2:34 PM
Subject: Re: ffadult - Remove/Delete Account [########]
Dear member :
Thank your for your inquery.
I have checked your old account was deleted,If you would like to restore it,please write back and provide us your handle and email address used to registed.If you have any further question,please feel free to contact us again.
Adult Friend Finder Team Support
I checked again . . . it's still there.
Just search for male 30 in ***** zip code. it will show up.
Of course I can't log back in to the account because it says it is deleted.
So what's up with that? If its deleted how does it still show up?
And if it is deleted how come you can't use that screen name again? (
tried to recreate the account and delete it again)
It has been over a year now and the ad is still there.
I had thought of maybe rejoining the site but if this is how you treat old
members forget it.
----- Original Message -----
Sent: Saturday, May 13, 2006 1:47 AM
Subject: Re: ffadult - Remove/Delete Account [########]
> Dear Member,
> Thank you for your email. I went ahead and redeleted your account for
> you. Please let me know if you are still experiencing problems.
> Jeffrey H.
> Adult Friend Finder
> This is in reguard to the e-mails below and the account for **********.
> I had requested that the images/account be removed and you assured me that
> it would be.
> I checked today and last week and the account is still there. Its been
> since October.
> Please remove the account. It is not real.
> My girlfriend still gives me grief about it. I told her Im not with the
> site anymore but she still checks and thinks I am. Because my image is
> still there.
> I can't remove it myself because the account is inactive.
> I wouldn't mind except that it comes in at the top 2 when you search for
> male, 30, [My City].
> I was NEVER at the top of the list when I was really on the site. What
> Please remove the account.
> ----- Original Message -----
> Sent: Thursday, October 20, 2005 1:56 AM
> Subject: Re: ffadult - Remove/Delete Account [########]
>> Dear John,
>> Your welcome.
>> Thank you,
>> Chris B.
>> Adult Friend Finder Billing Support
>> Thank you very much.
>> I greatly appreciate it.
>> ----- Original Message -----
>> Sent: Sunday, October 16, 2005 2:34 PM
>> Subject: Re: ffadult - Remove/Delete Account [########]
>>> Dear John, Thank you for contacting us sir that occured because the
>>> account was deleted by the member and sometime it still will be shown to
>>> members i will personally delete the file so you would not have this
>>> problem anymore sorry for inconvience.
>>> Feel free to contacting us regarding any other issues.
>>> Parisa D.
>>> Adult Friend Finder
>>> Customer Service Dept
>>> your canned response shows me that you really did not read my original
>>> I DO NOT want the account restored.
>>> The account had been deleted but yet it still shows up when you search
>>> males in the [My City] area who are 30.
>>> I was wondering why that was so if the account was deleted?
>>> ----- Original Message -----
>>> Sent: Friday, October 14, 2005 1:11 AM
>>> Subject: ffadult - Remove/Delete Account [########]
>>>> Dear Member,
>>>> The system shows that your account was deleted by the owner - you.
>>>> intentionally or not, it seems that you clicked on the "Delete account"
>>>> link located on My Account page.
>>>> If you wish to restore this deleted account, please send the following
>>>> information so that I may help you:
>>>> * Your handle
>>>> * The site you are on
>>>> * Your password
>>>> * The email address used to join our site
>>>> By sending this information, I will be able to access your account
>>>> away and have this situation resolved for you.
>>>> If you have any further billing related questions, feel free to contact
>>>> the Billing Department directly at:
>>>> Telephone: (650) 847-3100
>>>> Email: email@example.com
>>>> Mary C.
>>>> Adult Friend Finder Billing
>>>> Type: Remove/Delete Account
>>>> Handle: **********
>>>> Email: *****@cox.net
>>>> Date: 10/11/2005
>>>> A friend of mine was recently viewing your site and happened across an
>>>> account of mine that I had believed was deleted. I would appreciate if
>>>> you would verify that it is deleted. I am not able to login to the
>>>> account "**********" old password "*****". I tried to get the password
>>>> the system does tell me that no such account exists. That is good.
>>>> But when you search for males in the fredericksburg area who are my age
>>>> (30) the account shows up as the first hit. If you could remove that I
>>>> would appreciate it.
>>>> **********- no more
>>>> No virus found in this incoming message.
>>>> Checked by AVG Anti-Virus.
>>>> Version: 7.0.344 / Virus Database: 267.12.0/132 - Release Date:
>>> No virus found in this incoming message.
>>> Checked by AVG Anti-Virus.
>>> Version: 7.0.344 / Virus Database: 267.12.0/134 - Release Date:
>> No virus found in this incoming message.
>> Checked by AVG Anti-Virus.
>> Version: 7.0.344 / Virus Database: 267.12.1/136 - Release Date:
> No virus found in this incoming message.
> Checked by AVG Free Edition.
> Version: 7.0.392 / Virus Database: 268.5.6/338 - Release Date: 5/12/2006
No virus found in this incoming message.
Checked by AVG Free Edition.
Version: 7.0.392 / Virus Database: 268.6.1/344 - Release Date: 5/19/2006
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This report was posted on Ripoff Report on 07/29/2006 11:27 AM and is a permanent record located here: http://www.ripoffreport.com/r/AdultFriendFinder/Palo-Alto-California-94306/AdultFriendFinder-ripoff-ads-are-fake-and-they-will-not-let-you-delete-your-account-Pal-203519. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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