- Report: #728154
Report - Rebuttal - Arbitrate
Complaint Review: AdultFriendFinder
AdultFriendFinderSunnyvale, California Sunnyvale, California United States of America
AdultFriendFinder A new way to be ripped off by Adultfriendfinder Sunnyvale, California
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After tiring of being ripped off unknowingly by AFF I decided last year to change the auto-renewal of my membership to OFF. This way I can decide if and when I want to be a financial member and not allow myself to fall prey to AFF and their very sticky fingers.
I had not used my acct on AFF for a few months, and yesterday ( May 10, 2011 ) decided to check it after receiving being notified that I had received a message. For some unknown reason I decided to check my membership status and lo and behold, my auto-renewal had been set at ON. I know for a fact that I changed the setting to OFF last year because I had some charges on my credit card for membership renewals that I did not knowingly make.
I emailed AFF about this blatant attempt at theft and fraud and they told me the following.
I was furious to be told about this " default setting ". Nowhere on the website does it mention that a " default setting " will change a very important setting that you have taken the time to make. How the f*ck can they change how and when a person wants to be charged? How the f*ck can they change a members auto-renewal WITHOUT telling them that they changed it without their knowledge? The member obviously wants power over when he is charged, so how f*cking dare AFF decide to alter this power the member obviously thinks he has? My auto-renewal setting was changed and not once did I receive an email telling me that this had changed, or was changed by AFF.
All of these questions can be answered very simply. AFF are attempting to defraud their customers financially without the customers knowledge. Most of the time the first way a customer finds out that his auto-renewal is now ON is when he checks his credit card. This is f*cking bullsh*t.
This report was posted on Ripoff Report on 05/11/2011 03:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/AdultFriendFinder/Sunnyvale-California-/AdultFriendFinder-A-new-way-to-be-ripped-off-by-Adultfriendfinder-Sunnyvale-California-728154. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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