- Report: #1113542
Report - Rebuttal - Arbitrate
Complaint Review: Advanced Electronic Solutions, LLC
Advanced Electronic Solutions, LLC2211 Airport Rd, Opelika, Alabama USA
Advanced Electronic Solutions, LLC AES, LLC AES, LLC Auburn, AL Sticks you to a contract! Rude and Will RIP YOU OFF!! Horrible Service! Opelika Alabama
*UPDATE Employee: AES Standard Security Policies and Contracts
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We moved out of our house which had a AES system installed by the builder in 2012. When moving out I instructed the company that we were moving away and no longer needed services. Not to mention we did not have a phone line in the house anymore.
They did not care. They said we could transfer the service to a new owner but we were under a two year contract. I told them that was not going to happen and they could just cancel.
Months went by and we got a bill for over $100 and my wife sent them a small amount of $20 just to pay for now. I called and asked if they could work with us but they insisted on recieving the full payment. I did not feel right paying them a large amount of money for a Service they did not provide. They did not seem to understand this concept.
A year later ( and they have all my contact info) around november, they finally call me and demand payment for the last 2 years of "Service" they were providing. I told them they were not providing any kind of service and they decided to send me to collections for over $350. I don't see how they deserve money for a service they never provided.
I do not advise using this company as they will Stick you to a contract and not be understanding in any way.
This report was posted on Ripoff Report on 01/07/2014 08:26 AM and is a permanent record located here: http://www.ripoffreport.com/r/Advanced-Electronic-Solutions-LLC/Opelika-Alabama-36801/Advanced-Electronic-Solutions-LLC-AES-LLC-AES-LLC-Auburn-AL-Sticks-you-to-a-contract-1113542. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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