- Report: #1095752
Report - Rebuttal - Arbitrate
Complaint Review: Advanced Lamps
Advanced Lamps824 Dixwell Avenue Hamden, Connecticut USA
Advanced Lamps Advanced Lamps llc Sells knock offs and they do not honor 180 day warranty Hamden Connecticut
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Made a purchase on June 17th 2013.
|Item name:||Genuine AL? BP96-01653A Lamp & Housing for Samsung TVs - 180 Day Warranty![Warranties=180 Day Warranty]|
Rarely ever watch this tv and the lamp blew last week 10/23/13. Since they offer a 180day warranty, I figured this would be an easy exchange. I have called and emailed them multiple times each day for the last week and not even an acknowledgement that they have received my messages. When you call the 800 number, you will be put on hold for roughly 10min and then transferred to a voicemail system. I have even gone as far as to file a BBB complaint against this company and still haven't received a response. I decided to come on this site and sounds like everybody has had the exact same experience as me. This company is nothing but a scam
This report was posted on Ripoff Report on 10/30/2013 11:58 AM and is a permanent record located here: http://www.ripoffreport.com/r/Advanced-Lamps/Hamden-Connecticut-06514/Advanced-Lamps-Advanced-Lamps-llc-Sells-knock-offs-and-they-do-not-honor-180-day-warranty-1095752. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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