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Report: #1190772

Complaint Review: Advanced Social Media - Sun City Arizona

  • Submitted:
  • Updated:
  • Reported By: Christine — Albany New York
  • Author Not Confirmed What's this?
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  • Advanced Social Media 17220 N Boswell Bvd suite B-100 Sun City, Arizona USA

Advanced Social Media Exceptional Marketing Scamming The Ederly out of money for Grants Sun City Arizona

*Consumer Comment: This company takes advantage of disabled veterans as well!

*UPDATE Employee: Customer Satisfaction Response

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Advanced Social Media also know as Hite Media and Exceptional Marketing are calling elderly consumers, proposing to them that they (meaning Advanced Social Media) will help the customer get a Grant for home repairs, debt, or personal business. They are informing the customers that in order to get the Grant which is funded by the government and doesnt need to be paid back will cost a fee starting anywhere from $1000.00 to 10,000.00 depending on how much of a grant the consumer is going for. Advanced Social Media is then taking the money and sending out grant training books where they have a person call that particular customer for 6 weeks once a week for 30 min by asking the customer questions about theyre finance and budgeting and then at the end of the 6 weeks Advanced Social Media is suppose to send out grant proposals to various grant foundations in hopes that the customer will get a grant. However this has been going on for several months now and I have been told that they are working on the grant when there is no information given about any proposals. 

This report was posted on Ripoff Report on 11/22/2014 01:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/advanced-social-media/sun-city-arizona-85392/advanced-social-media-exceptional-marketing-scamming-the-ederly-out-of-money-for-grants-s-1190772. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#2 Consumer Comment

This company takes advantage of disabled veterans as well!

AUTHOR: Ashley - (USA)

POSTED: Saturday, June 20, 2015

My husband James received a call from this company May 5, 2015. The person on the phone (Chris Morris, if that is even his name) claimed that due to my husband being a disabled veteran, there were untapped grants my husband could qualify for. This was a very appealing proposition for him, as we currently have a significant amount of credit card debt we are finding it difficult to clime out of.

Chris told my husband, that he could not tell him more until he paid a $1200 fee and they sent him a papmhlet in the mail. He even said they were in good standing with the BBB. He also said he needed to sign something. He was very pushy and the form he wanted him to sign seemed very vague and like nothing he was promising on the phone (that once my husband received the pamphlet they would meet with us on the phone once a week to begin the grant writing process and after six week would write up the grant proposals for us. They also said he was guranteed to get at least something, AS LONG AS we worked with them in the once a week meeting.) None of that was in the contract however, and I told my husband not to sign. Chris told us the contract is vague to protect them as a company against us disputing the charge. What a foreshadow that was!

Chris got very irate at this point and appealed to my husband telling him it was a great opportunity and that we would have three days to cancel so what is there to lose? Thinking he had time to find out more info and cancel in three days if he wasn't satisfied he went ahead and paid. The next day, I had found rip-off reports about this company and the lack of info on the company was also disconcerting. I told my husband he should call and cancel. He tried to call and cancel but no one would take his call. We filed a dispute immediately with Chase Financial whom we made the payment through.

We kept calling trying to cancel and on the third day were told there was no cancellation policy and also that what we had signed only bought us advice from the company, no gurantees other than that in the form of a pamphlet (no grant proposal writing whatsoever!). At that point it became a back and forth with Advanced Social Media and us through our credit card company. We had received a pamphlet in the mail from them about a week or two later. We were instructed by Chase to send the pamplet back with tracking and delivery confirmation. We did so and faxed our evidence back to Chase. Chase then said we were probably in the clear and we paid the remainder of our card balance off and closed the card trying to eliminate some of our debt.

Two months later I mistakingly logged in to our account only to see that the charge had been rebilled to our closed account. I called Chase in tears, but apparently there was nothing the dispute department could do in the face of Advanced Social Media's fancy lawyers! Now we are in more debt then ever and it is overwhelming. I only hope others can avoid the same thing happening to them. How shameful for this company to take advantage of the elderly and disabled veterans! I can't believe a company is allowed to get away with this! I cannot belive there is not more protection for us as American citizens and that companies can manipulate the law to run scams like this legally. Please whatever you do, never give this company a dime!

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#1 UPDATE Employee

Customer Satisfaction Response

AUTHOR: Advanced Social Media - ()

POSTED: Thursday, February 26, 2015

Ms. Christine,

Advanced Social Media would like to apologize for any troubles you have gone through. Our system here does not show a Christine from Albany, New York signed up as a client of ours. This company makes Customer Satisfaction a top priority and would love to receive a phone call from you to resolve this concern. You may contact our customer service # at 1-888-456-0465 where Brittney will be able to help you. We look forward to hearing from you. Thank you.

 

Respectfully,

Advanced Social Media 

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