I purchased a Schult Home (Division of Clayton Homes. My 120 day reporting period is almost up. Both the retailer and plant where the home was built has been contacted numerous times, outlining over 200 items requiring attention: everything from frozen water lines due to not wrapping heat tape around water lines, ripping open the vapor barrier to access water lines and leaving them exposed, crooked cabinets, uneven walls and floors, a large gap in the marriage line (exceeding industry standards), misaligned doors, no keys for one of the doors, one of the worst paint jobs I have ever seen both inside and out, just to name a few.
The state office of manufactured housing has received the entire list of problems in writing at least twice, and NOTHING has been done. The factory doesn't care, nor does the state whose job is to protect the consumer. Their contractors stole mortar and lumber and used it to bury conduit, and shore up piers.
This company is so lazy, I still have the nails in the outside of the house from where they attached the transport lights. I was also charged 185.00 for a cleaning fee, and when I moved in, the place was absolutely filthy. The company is so incompetent, that I ordered an extra bank of drawers for the kitchen, and first, they didn't put them in and gave me a cupboard instead, then 6 months later, they ship the bank of drawers up, only it has NO DRAWERS! Then they had the gall to ask if I still wanted it.
I am not only writing the CEO in Maryville, but Warren Buffet who owns the company, the govenor of my state, the media, and am going to be posting signs in my front yard to advertise this issue. Additionally, I am preparing to sue them for the cleaning cost, plumber's bill to replace the water line and apply heat tape, stolen property and anything else I can recover.
If this company is receiving awards for "Manufactured Home Company" of the year, they are paying someone to get this, because from what I have seen, there is no way it could have been earned.
Munds Park, Arizona