• Report: #1115003

Complaint Review: aetna

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  • Submitted: Sun, January 12, 2014
  • Updated: Sun, January 12, 2014

  • Reported By: Kathy L — Shreveeport Louisiana
aetna
Lexington, Kentucky USA

Aetna Insurance Scammed me - Cancelled insurance without notice or cause even after I called and was told I would not be cancelled. Fresno California

*Author of original report: Answer to your question

*Consumer Comment: One more question

*Author of original report: Answer to your question

*Consumer Comment: Question

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I never got a cancellation notice b/c they sent it to the wrong address even though I had given my new address and was receiving the monthly bills at the correct address.  I even called to make sure I was not being cancelled and was told no and since my policy met ObamaCare requirements had no reason to believe it would be cancelled.  I had already paid my next months premium when I checked and saw I had NO coverage.  I have not received a refund and don't expect I ever will.  Don't bother filing a complaint with the BBB, they will not accept a complaint against Aetna (Aetna pays them money for a good report).  Aetna is running a scam!!!!  People should not be treated this way.


This report was posted on Ripoff Report on 01/12/2014 05:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/aetna/Lexington-Kentucky-40512/Aetna-Insurance-Scammed-me-Cancelled-insurance-without-notice-or-cause-even-after-I-cal-1115003. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
2Author 2Consumer 0Employee/Owner
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#1 Author of original report

Answer to your question

AUTHOR: Kathy L - ()

Aetna cancelled b/c I did not respond to their notice (which I never received).

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#2 Consumer Comment

One more question

AUTHOR: MochaG - ()

What was the reason for cancelling your plan???

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#3 Author of original report

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AUTHOR: Kathy L - ()

I called b/c I heard on the news that Aetna was cancelling people.

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#4 Consumer Comment

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AUTHOR: coast - ()

 

“I even called to make sure I was not being cancelled”

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