- Report: #493041
Report - Rebuttal - Arbitrate
Complaint Review: Affinion Group / Affinion Benefits Group
Affinion Group / Affinion Benefits Grouppo box 40606 Nashville TN 37204-0606 Nashville, Tennessee United States of America
Affinion Group / Affinion Benefits Group Took over life insurance policy formerly issued by company known as-The Hartford. Afffinion group stole from my bank account! Nashville, Tennessee
*UPDATE Employee: Terms Of Service
*Consumer Comment: better experience with Affinion Group
* : Attempt At Contacting Affinion Group
* : Ummm
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Affinion Group electronically took without consent from my bank account; Here's how they did it:
My bank (BB&T) offered me life insurance thru The Hartford insurance co.for 8 dollars a month debit from my checking account. I signed and agreed for this-Great deal! This was Sept. 98. In Oct, 2008, Affinion bought out and took over the Hartford accounts. They started debiting 32.00 dollars !! from my checking account every month. I at no time authorized this insane 400% RATE HIKE, nor would I ever.
When I discovered in Sept of 09 that Affinion Group had been electronically taking 24 (twentyfour) more dollars a mo. from my bank account I called them. The representative mailed me a statement of cancellation that I had to fill out and have notarized at the bank and sent back to them with a filled out " refund "request.
Several days later I got a letter from Affinion Group, from a Delores N. Robinson (Her title) Affinion Benefits Group Plan Administrator; The letter stated that " We are unable to refund additional premiums blah blah blah!" Their number 800-860-7093.
WARNING TO ALL:
Check your bank account debit statements and see if this company is debiting your account too without your consent! They owe me 264 dollars that they electronically transferred from my bank account without my permission!! They refuse to pay and sent me a copy of the ORIGINAL agreement from The Hartford Insurance co. This only hurts their case more. (Apparently Affinion Group must have done this with others as well and is depending on the un-detected percentages for a mass profit) How many others have yet to detect this? For me, It went undetected for 11 months!
I am looking for an attorney for this case. Affinion representatives claim they mailed me an "opt out clause". Guess what, I NEVER GOT IT! ; Do you not think that if a company was raising a rate because of a takeover, that a rate hike of 400% would have to be authorized in writing or by recorded phone contract. AHH Yeah!! Who in their right mind would authorize an over night 4xs rate increase...
This report was posted on Ripoff Report on 09/10/2009 06:05 PM and is a permanent record located here: http://www.ripoffreport.com/r/Affinion-Group-Affinion-Benefits-Group/Nashville-Tennessee-/Affinion-Group-Affinion-Benefits-Group-Took-over-life-insurance-policy-formerly-issued-b-493041. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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