- Report: #864903
Report - Rebuttal - Arbitrate
Complaint Review: AGI Renters Insurance
AGI Renters Insurancei dont know internet, Florida United States of America
AGI Renters Insurance , myassurancepayment.com, Assurance ,tried saying that they are Assurant. They took money out of my mom's account internet, Florida
*Consumer Comment: Can Cancel
*Author of original report: *Did you read what I wrote?
*General Comment: WOW a new contender for second place
*Consumer Suggestion: They are a real company
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When I finally got an answer the woman sounded professional but I asked general questions it was obvious that she didn't expect them. I asked to speak with a manager. She put me on hold. I was then routed back and forth to diff people. I told them I lived in NY. They all asked for my name and telephone #. I would not give a real name and didn't give a number.
They specifically said that they are Assurant-a real renters ins co. I asked for their BBB #. They didnt know. When I was connected to the final girl I spoke to I demanded to speak to a manager. She put me on hold and came back. I asked if she was the manager and she said no. She kept trying to ask me my name and the state I lived. I gave it to her. She kept talking to me when I asked her over and over who they worked with besides Geico. She said local condos. She kept askng me if my mom was married, if it could be someone else on her policy. I kept reiterrating that she didn't have a policy so why would it be someone on a non-existent account.
Finally, the question I had prayed for-"Well we can call the biller if you give your credit card #". I flew off the handle...let me tell you that this company has websites, people that seem really in a call center. Donotbelieve! They are trying to impersonate AIG, Assurant and drop Geico's name. This is NOT any of thos companies.
The state listed was Florida but I think they also have a server in NY. Another BBB co has the same name and a phone # that doesn't work.
This report was posted on Ripoff Report on 04/06/2012 01:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/AGI-Renters-Insurance/internet-Florida-/AGI-Renters-Insurance-myassurancepaymentcom-Assurance-tried-saying-that-they-are-Assu-864903. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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