ED Magedson – Founder
ahappydeal.com aHappyDeal.com - Beware Shen Zhen Internet
In November 2012 I bought tablet computer from ahappydeal.com, I encountered a problem in March 2013 (4 months after my purchase) and experienced very disappointing customer service. Product was a Cube tablet computer 10.1 screen Model U30GT. It would not accept a charge and would not operate, so after contacting support.ahappydeal.com I was advised the unit must be returned for repair rather than providing a replacement. The return shipment was lost after entering China, some 8-10 weeks later they offered a $150 refund ($52 less than I paid) or for another $50 would provide a new replacement tablet.
I opted for a new tablet but after another 6 weeks and several inquiries they sent a used tablet as replacement, claiming it was refurbished (not true air bubbled under the touch surface). Repeated communications with support.ahappydeal.com failed to lead to a satisfactory answer solution on why they did not provide a new replacement or why they sent a used tablet without any prior notification.
Some five (5) months after the original problem, their last settlement offer was that if I would return the used tablet at my expense ($61.85), they would provide a refund of $160.00. Accepting that offer would represent spending a net $177.00 with aHappyDeal.com without any product at all. So, I am keeping the used tablet as a reminder of a lessons learned in purchasing from aHappyDeal.com and sharing my experience in hopes of preventing others from encountering a similar loss.
This report was posted on Ripoff Report on 07/30/2013 04:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/ahappydealcom/internet/ahappydealcom-aHappyDealcom-Beware-Shen-Zhen-Internet-1071498. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
Advertisers above have met our
strict standards for business conduct.