- Report: #1064354
Report - Rebuttal - Arbitrate
Complaint Review: Air Around the Clock
Air Around the Clock11840 NW 41st Street Coral Springs, Florida USA
Air Around the Clock Under 1 year Labor/Warranty Refuses to Fix Newly Installed home Air Conditioner Coral Springs Florida
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I purchased a new air conditioner on 4-25-13. They installed it wrong and water was leaking on the cover and ground. Since installing it they have not fixed it. I contacted them 12 times, along with a letter. Air Around the Clock refuses to fix it. When I contacted Air Around the Clock staff they were rude and unprofessional. I have asked for the owner and manager many times but Air Around the Clock staff refuses to take a message. I wrote a letter and asked for the owner and manager to call me they refused to call me. This is a problem that could have been handled easily.
Installation was not done right, air conditioner leaking water. I had FPL out to my home on 6-11-13. The temperature difference between intake and the air coming out of the air ducts is 11%-13%. It is my understanding the difference should be approximately 15%-20%. The one year labor and warranty mean nothing when you can not get them out to service the unit.
This report was posted on Ripoff Report on 07/04/2013 12:16 AM and is a permanent record located here: http://www.ripoffreport.com/r/Air-Around-the-Clock/Coral-Springs-Florida-33065/Air-Around-the-Clock-Under-1-year-LaborWarranty-Refuses-to-Fix-Newly-Installed-home-Air-1064354. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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