Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1098765

Complaint Review: Air Genie - Bonita Springs Florida

  • Submitted:
  • Updated:
  • Reported By: paulette2551 — Bonita Springs Florida
  • Author Not Confirmed What's this?
  • Why?
  • Air Genie 24850 Old 41 Road Suite 27, Bonita Springs, FL Bonita Springs, Florida USA

Air Genie Air Genie wants your hard earned money to go poof!!!! Bonita Springs Florida

*Author of original report: apology

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

 I, along with friends, arrived at my home in Florida, on Sunday, November 3rd to a house with no air conditioning.  I immediately phoned my husband, in Canada, who did a google search of air conditioning providers.  Air Genie was at the top of the list. 

 

They advertised no additional charges for Sundays so he asked them to come over and take a look.  Chris, the service tech, knocked on the door, had a look at the unit and told me I needed a new motor.  He said if I was lucky the old one would be under warranty and the job would only cost me $700 or it would be $2000, with a service agreement, or $2600. without a service agreement if it wasn't under warranty.  He said he would go and make a call and do a little "investigative" work to see whether or not it was warranted.  He came back 20 minutes later and told me, BIG surprise, it wasn't under warranty.  My husband told him to go ahead.  I asked for all the OLD equipment to be left.  Air Genie's big mistake, they left it.

 

Five houses later and lengthy conversations by CHris on his cell phone to a phantom person, led us to the next part of the service call, Mr. Gene Slade, Jr., the owner

 

Mr. Slade Jr. worked along side Chris for a further two hours.  They told me I needed a surge protector.  I was informed the work that resulted in the $2600. bill was only "damage control."  Mr. Slade said he wanted to meet my husband and have a talk with hi, "eye to eye." 

 

Monday...................hubby meets with Mr. Slade and is we  told we need an additonal $4,000 in new duct work.  I can't make this stuff up people.  \

 

Tuesday we had another air conditioning company drop on over and take a look at the old unit.  Guess what people, the old unit was under friggin' warranty. 

 

I will not rest until this piece of crap company loses its license.  I can't image how many elderly people have been taken advantage of and dont have the ability or wherewithall to fight back.  Guess what Mr. Slade, I know how to fight back.  Going to take this guy to court.

 

 

This report was posted on Ripoff Report on 11/12/2013 12:14 PM and is a permanent record located here: https://www.ripoffreport.com/reports/air-genie/bonita-springs-florida-34135/air-genie-air-genie-wants-your-hard-earned-money-to-go-poof-bonita-springs-florida-1098765. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner

#1 Author of original report

apology

AUTHOR: paulette2551 - ()

POSTED: Monday, November 18, 2013

 I hereby retract and apologize to Air Genie and Mr. Gene Slade Jr.  for all statements regarding the repairs to
our air conditoner November 3rd, 2013.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now