- Report: #832955
Report - Rebuttal - Arbitrate
Complaint Review: air quality control agency
air quality control agency2607 eaton rapids road lansing,, Michigan United States of America
air quality control agency will not honor warranty , dishonest ,states they are licensed and insured in state, they are not lansing, , Michigan
*Consumer Comment: This is what they will say. They say it to all there bad reviews!
*Consumer Comment: AQCA is a joke!
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BEFORE REQUESTING SERVICE I WAS CONTACTED BY MR NATE KYES AND HE SENT ME A WARRENTY SAQMPLE HIGHLIGHTING THE SENTENCE STATING THAT AQCA WOULD REDUCE THE RADON LEVEL TO 3.9 OR BELOW. IT IS NOT BELOW 3.9 AND I AM TOLD I WILL HAVE TO PAY FOR A SERVICE CALL TO DETERMINE WHY , AND PAY FOR ANY MODIFICATIONS BECAUSE IT IS THE REASON FOR LEVEL IS OUT NOF THEIR CONTROL.
THE FAN INSTALLED HAS A 7 YEAR WARRENTY, IT WAS VERY NOISEY WHEN INSTALLED, THEY SAID IT WAS NORMAL, IT FROZE UP , BAD BEARINGS, AFTER 20 DAYS . THEY BILLED ME FOR $149 TO REPLACE A NEW DEFCTIVE MOTOR, I REFUSED AND AFTER I CONTACTED THE MI BBB THE WITHDREW THE CHARGE. I HAVE CONTACTED THEM MANY TIMES MOSTLY ZAK AND MATT IN SERVICE, AND THEY THAT THE WARRENTY DOESN'T COVER THINGS OUT OF THEIR CONTROL. THE SALES PEOPLE TELL YOU ONE THING AND SERVICE ANOTHER. IT IS VERY HARD ON MY NERVES , I AM A SENIOR CITIZEN AND WANT TO LET SOMEONE KNOW HOW DISHONEST THIS COMPANY IS.
This report was posted on Ripoff Report on 02/02/2012 02:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/air-quality-control-agency/lansing-Michigan-48911/air-quality-control-agency-will-not-honor-warranty-dishonest-states-they-are-licensed-832955. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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