Complaint Review: Airgyro - Spanish Fork Utah
- Airgyro Hanger 75 300 West 2050 North Spanish Fork, Utah USA
- Phone: 801-794-3434
- Web: www.airgyro.com
- Category: Aviation Schools
Airgyro Company is not truthful with students Spanish Fork Utah
*UPDATE Employee: Upfront information clearly posted.
Was not approved to solo in aircraft after meeting flight time. Asked instructor if I could see the aircraft's insurance paperwork to determine if the reason I was not approved to solo had to do with the insurance carried on the aircraft does not allow for student pilots to fly training centers aircraft without an instructor and not on my abilities to fly the aircraft well enough to solo. Instructor stated that I would not be allowed to view the document until I was approved to solo.
Because of this I believe the training facility isn't honest with students upfront.
This report was posted on Ripoff Report on 05/21/2015 08:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/airgyro/spanish-fork-utah-84660/airgyro-company-is-not-truthful-with-students-spanish-fork-utah-1230790. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Upfront information clearly posted.
AUTHOR: Gyroinstructor - (USA)
SUBMITTED: Friday, May 22, 2015
Our web page lists the rates for all services that we provide. There is no currently listed rate for solo flight in our aircraft due to insurance requirements. To receive a pilot's license, there are a certain number of solo flight hours required by the FAA as part of the flight training process. There is no set point or number of training hours before a student completes their first solo. The time to solo is determined jointly by the instructor and student based upon performance.
I believe this student was told more than once that solo flight was not provided in Airgyro aircraft due to insurance restrictions. Insurance documents or any other document related to Airgyro aircraft can be viewed by any student that has the desire.
I know the incident and the person involved. The student came and got a few hours of instruction. He was frusterated that he was not progressing as he expected. He complained that the web site was not clear and said that he believed that we provided solo flight. He was informed that we provide solo endorsements but that our aircraft were not insured for solo flight. He became angry and beligerant. we discounted his bill and he left.
Airgyro is continuing to add services and additional instruction. Solo flight in Airgyro aircraft will soon be available to students that are approved by the instructor and that obtain required rental insurance.
www.airgyro.com
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