• Report: #845774

Complaint Review: airportparkingreservations.com

  • Submitted: Tue, February 28, 2012
  • Updated: Fri, March 23, 2012

  • Reported By: ikram — Hemp New York United States of America
airportparkingreservations.com
Internet United States of America

airportparkingreservations.com do not reserve Internet

*UPDATE Employee: Clarification & Help

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I made an online reservation for Newark airport location. I gave the attendant the reservation Number and left for the vacation. When I came to retrieve the car I was charged $50 more and was told that I had to give a printout of the reservation. I showed the attendant the reservation email, she refused to accept it. i was charged $15 per day instead of $8 that the reservation email quoted. I was charged an extra day also.

I asked the attendant to check her computer for the reservation and the quoted rate since I was on vacation for over a week, I did not have or didn't know where I left the reservation printout, she refused to check.

The reservation on line means absolutely nothing. They will not acknowlege the reservation number or quote. They charged me a day in advance when I made the reservation and on top of that charged me for 9 days instead of 8.


This report was posted on Ripoff Report on 02/28/2012 07:36 AM and is a permanent record located here: http://www.ripoffreport.com/r/airportparkingreservationscom/internet/airportparkingreservationscom-do-not-reserve-Internet-845774. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Clarification & Help

AUTHOR: Rebecca at AirportParkingReservatio - (United States of America)

I'm very sorry that you had such a negative experience. We do explain on our website and on the Reservation Receipt that in order to guarantee the space and discounted rate, the customer must present a printed copy to the parking facility. In the event that you did not have a copy with you, we'd be happy to work with the parking lot to give you a refund of any overpayment. Please contact us at service@airportparkingreservations.com so we can help resolve this issue.

Best,
Rebecca at AirportParkingReservations.com
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