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Report: #1295760

Complaint Review: airvoice wireless - Nationwide

  • Submitted:
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  • Reported By: Heva — Maryland USA
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  • airvoice wireless Nationwide USA

airvoice wireless https://www.airvoicewireless.com Bad service, Bad customer service Bloomfield Hills, MI 48302 Nationwide

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I signed up with air voice wireless – pay as you go on Feb. 8th 2016 . My first payment ended so I wanted to buy more airtime. I logged into my account and made a payment yesterday.  Air Voice applied this payment to someone else’s account.  My phone did not show this payment, so I called airvoice customer service today. I asked them why my payment was not applied to my phone. They said it is not their responsibility.  Their customer service representatives are very argumentative. They did not have the decency to listen to their customers’ issues. I even asked why they maintain bother to maintain an account for their customers.  You expect payments to go to the phone number on the account when you log in to make a payment. This is definitely the worst customer service experience I have ever had. They charge at least 10 cents for even a fraction of service.  Stay away from Air Voice. There plenty of other good Phone companies out there.

This report was posted on Ripoff Report on 03/24/2016 07:04 PM and is a permanent record located here: https://www.ripoffreport.com/reports/airvoice-wireless/nationwide/airvoice-wireless-httpswwwairvoicewirelesscom-bad-service-bad-customer-service-bloo-1295760. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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