- Report: #1112920
Report - Rebuttal - Arbitrate
Complaint Review: AIS Insurance
AIS Insurance171 Metro Drive San Jose, CA 95110 San Jose, Select State/Province USA
AIS Insurance AISInsurance.com and Mercury Insurance Group Cheated and stole my hard earned money for cancelling the policy San Jose CA
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Plain and simple. When I cancelled my auto and home insurance with AISauto insurance specialists and Mercurry auto insurance, combinedly they deducted $420 from my auto insurance premium with anual premium of 2,200 for using 15 days of service. AIS mentioned that I can cancel my policy anytime if I am not happy with their service without penalty. They have to deduct only the prorated calculated used insurance as per the law. But they cheated outright and sending me peanuts as refund for cancelling. Not sure how much they take from my home insurance.
They cheat and give you low initial quote and keep on increasing the premium for their own mistakes. My advice is to go to reputed agents but not AIS Insurance Specialists. The agent does not understand when I tried to explain that Ph.D in Genetics is a Biology degree for getting educated or professional discount.
The initial quote was low and they changed it after going out of their office, almost doubled and now penalize for cancelling. This is my hard earned money and never faced such rippoff from other agents or companies before.
Please use your judgement before going to this AIS and not sure if Mercury Auto insurance group is colluded in taking away my hard earned money.
This report was posted on Ripoff Report on 01/04/2014 12:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/AIS-Insurance/San-Jose-Select-StateProvince-95129/AIS-Insurance-AISInsurancecom-and-Mercury-Insurance-Group-Cheated-and-stole-my-hard-earn-1112920. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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