Complaint Review: Alamo - sf California
- Alamo 780 north mcdonnell road sf, California USA
- Phone: 8888266893
- Web: www.alamo.com
- Category: Local Transportation
Alamo national, enterprise Don't forget the Alamo. They prey on the tired getting off their flights syracuse New York
*UPDATE Employee: Alamo Rent A Car
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I made a reservation at Hotwire. Com for a rental car . I was given a total including sales tax. When I picked up the car the next morning at Alamo which is also national and enterprise I believe , The customer service guy asked for a credit card and license , copied down the information he needed , asked me if I wanted collision damage? I said no thank you then asked if I wanted to up grade . I said no. Then asked if I wanted to prepay for gas and I said yes . He said bring the car back as close to empty as you can. Here is your paperwork just initial all the x 's and sign the back . Your car is across the street . Thank you and I was off .
I checked out the contract later that night and see an estimate for collision 63.00 another charge for 10.00 for aireport concession which right above says its included with hotwireand the gas fee which i approved and another tax for 5.00 that also was included with Hotwire. I called them and they told me I have to go back there too cancel the insurance in person. So today instead of trying to relax on my first vacation in 5 years , I have to deal with a rental car company that is trying to take advantage of someone that was jet lagged. Not a good way to do business.
thanks for listening
This report was posted on Ripoff Report on 04/16/2015 12:55 AM and is a permanent record located here: https://www.ripoffreport.com/reports/alamo/sf-california-94128/alamo-national-enterprise-dont-forget-the-alamo-they-prey-on-the-tired-getting-off-the-1222754. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 UPDATE Employee
Alamo Rent A Car
AUTHOR: Alamo Rent A Car - (USA)
SUBMITTED: Friday, April 17, 2015
I would like to discuss this further with you. Please email us at Care@Alamo.com with your contact information, reference #150417-002312, rental/reservation number and any other details. -Tatiana
Advertisers above have met our
strict standards for business conduct.