- Report: #984412
Report - Rebuttal - Arbitrate
Complaint Review: Alden Debes
Alden Debes550 South Mulford Road Rockford, Illinois United States of America
Alden Debes Alma Nelson Nursing Home Aides physically forced my mother to the bathroom when she did not need to go!! Rockford, Illinois
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The supposed investigation yielded the following result: The administrator called me and said there was no evidence that this happened. She said "they" think my mother made it up. When I insisted she wouldn't have done that the administered stuck to her story and I could not convince her otherwise. My mother is a strict practicing Catholic, and is 88 years old and concerned VERY much about her soul in the hereafter. She would NOT have lied just to get someone in trouble.
I usually try to take my mom to lunch and out shopping on Sundays. This past Sunday, I had the flu and could not take her. My sister visited her on Monday. December 17th and, lo and behold!, she told my sister it happened again. I have not yet been able to go to the nursing home to ask the pertinent questions (was it the same people, etc.) because I still have the flu. However, I have tried to contact the administrator for the past two days. The operator "couldn't locate her" yesterday, conveniently. Today I left a message to have her call me. Guess what!! I guess I should not have identified myself....I got no call back...What a shock!!
I am not sure where to go from here...but I do intend to rectify this problem!!
This report was posted on Ripoff Report on 12/19/2012 11:48 AM and is a permanent record located here: http://www.ripoffreport.com/r/Alden-Debes/Rockford-Illinois-61108/Alden-Debes-Alma-Nelson-Nursing-Home-Aides-physically-forced-my-mother-to-the-bathroom-whe-984412. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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