ED Magedson – Founder
alienwaretampa, Florida United States of America
I bought an alienware laptop last christmas and imediately had problems. Alienware said to pay 3 hundred dollars to mail back to the company and they would look at it. they said it needed a new motherboard ( brand new computer shouldnt need one after 3 wks) the mailed back and it was still broken. customer service would not help and no other computer companys repair alienware computers. i did not get any refund and wound up paying 2 thousand dollars for a laptop that worked 3 wks . please dont buy from this company !!!!!
This report was posted on Ripoff Report on 12/30/2010 03:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/alienware/tampa-Florida-/alienware-worst-purchase-of-my-life-tampa-Florida-676981. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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