- Report: #975660
Report - Rebuttal - Arbitrate
Complaint Review: all about Puppies
all about Puppies13705 North Dale Mabry Tampa, Florida United States of America
all about Puppies Tampa Fl I purchased a pet that was cleared by All About Puppies vet 2 days prior to purchase. Within 24 hours of purchase he stopped eating,drinking,had Giaridia. Tampa, Florida
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My wife purchased a puppy from All About Puppies on N Dale Mabry on 11/9/12. We brought the puppy home on 11/10/12 and within 24 hours the puppy began coughing not eating or drinking and had large amounts of watery diarrhea. We took the puppy to the required vet for treatment. He had pertussis (canine whooping cough) and giardia a a parasite in canine intestinal tract. The vet advises me if the puppy was not better in 24 hours he would have to be hospitalized. As I said we had the puppy for less than 24 hours. The Document from All About Puppies showed a Vet health check 2 days prior to our purchase. ELISA fecal tests can also be used to detect Giardia infection, as it comes from pets being exposed to other pets with the parasite. I wanted my puppy kept at the Vet until he was no longer contagious I have 3 other pets. I had to speak to the owner, her name was Regina Galloway, regarding payment for the boarding. She refused to pay any boarding fees. I explained that keeping a 8 week old puppy with an intestinal parasite, in complete isolation from other dogs is logistically impossible. She said, you have a copy of the warranty in your pocket, read it, She did not care, and would only recite the FL law as well as her store warranty. She has a very pampas attitude about her, and she gives you the impression that customer service and repeat business are un important to her. She became rude making snide comments. She hung up on me when I told her our conversation was recorded and it will be posted on YOUTUBE.I will never buy a pet from these types of stores EVER again. Please read all documentation before you buy. Also if you have any type of medical problems you will be covered up to the amount you pay for your pet. A minor surgery can cost hundreds or thousands.
This report was posted on Ripoff Report on 11/29/2012 02:14 PM and is a permanent record located here: http://www.ripoffreport.com/r/all-about-Puppies/Tampa-Florida-33618/all-about-Puppies-Tampa-Fl-I-purchased-a-pet-that-was-cleared-by-All-About-Puppies-vet-2-975660. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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