- Report: #365737
Report - Rebuttal - Arbitrate
Complaint Review: All About Singles
All About Singles5100 W Tilghman St # 100, Allentown, Pennsylvania U.S.A.
All About Singles , They did not fulfill the services/ promise given to me which I paid $2000 Allentown Pennsylvania
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To provide an example, one of the procedures is to call dates within 24 hours of being notified. Prior to signing the contract, one of my concerns was that I be matched with folks that are within a 30 minute driving radius of where i reside. I was told that this would not be a problem. Within 6 months time, I was provided about 20 contacts of folks with the vast majority of them being an hour plus away from me. To discuss their performance and fulfillment of their service, I have had two dates in that time (6 mos). One date was with a person that was 1.5 hours away, and the other date was with someone that would not be a good fit for me. I understand that they cannot force people to meet with you, yet why promise that you can deliver folks in your vicinity when you cannot.
My primary concern that I have with their service is that I have not heard from them in any capacity in 2 months time, and I still have 6 months to go on my membership. For the price that was paid, I expect some level of contact from them. - even if it is "we are still looking for you, yet we have not found a match." I have heard nothing from them in any capacity. After two months time, I called and complained only to be told " how can you expect us to deliver dates for you when you want them in your own backyard". I think a 30 minute drive radius hardly qualifies as my own backyard, and even more so was told that it would not be a problem prior to signing the deal. I was also told by their manager that I was to blame for their lack of contact, and that with my distance requirements they would be unlikely able to help me. I stated that if they could not help me that they should refund the money for the remaining 6 months of my membership.
All I am asking for is them to do the right thing, if they cannot provide the service I paid for. The manager told me she would have to speak with the owner and get back to me. I have received no such call from the owner. Since that time, I have gone back to online dating in which I am getting a date a week for a fraction of the cost.
The true reason that I am posting this is that speaking with the contacts/members I have spoken with almost all the ones I spoke with were equally dissatisfied with the service. I didn't have one match that was happy with the results they got with them, and the complaints are the same with them as well. I am not one to typically complain about a service, and I always try to have the company resolve the issues before taking an action. Since I have received no contact from them with regards to my complaints, I felt that I had no other alternatives.
Additionally since the members I spoke with had similar complaints, I felt that someone needs to speak up and make other consumers aware. I am sure that I have been taken for a ride at this point, and I advise anyone who is considering to use them that they should go online as the results will be better.
This report was posted on Ripoff Report on 08/22/2008 09:38 AM and is a permanent record located here: http://www.ripoffreport.com/r/All-About-Singles/Allentown-Pennsylvania-18104/All-About-Singles-They-did-not-fulfill-the-services-promise-given-to-me-which-I-paid-2-365737. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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