- Report: #1061706
Report - Rebuttal - Arbitrate
Complaint Review: All Access Tickets
All Access Tickets9454 Wilshire Blvd M-11 Beverly Hills, California USA
All Access Tickets Deceptive Ticket Sales - Ripped Off and Insulted Beverly Hills California
*Author of original report: Just Look Since
*Author of original report: Calls it a lie then justifies the actions
*REBUTTAL Owner of company: This story is false and a lie
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This ticket broker misleads themselves as being the box office under a search engine query. Mislead on what your buying. Mistake on website when wrong button inadvertantly pushed. Immediately, within 60 seconds, called Josh at All Access Tickets and explained the dilemna. I was told that it "is not my problem that women can't hit the right key" and that "I am not jeopardizing my job for your mistake". An order that intitially displayed as $1041 ended up getting charged as 5157.56 after a 978.56 service fee and what was thought to be the total price actually was the per ticket price.
I then called Josh about two minutes after as well (husband), and explained we did not want these tickets. Not only could he not tell me where they actually were, cause he did not have them in hand, when I told him I would be filing with AX a dispute he said I wont be able to cause he was now going to overnite them to me (though the order says standard mail delivery) so I would have them in hand before I could dispute with Amex. Wow!!! Plus they did not live up to the commitment of notifying me of shipment with tracking info as stated on the purchase description. I contacted BoxOfficeTicketSales.com. the supposed customer service affiliate of this organization and got no help at all. They denied any involvement or responsibility for this brokers actions.
I have engaged an attorney as well in this matter, as we as a consumer and a human being will not be verbally profiled in this matter and we will get our due process. Already have an attorney contact working on this, just waiting on Amex.
This report was posted on Ripoff Report on 06/24/2013 02:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/All-Access-Tickets/Beverly-Hills-California-90212/All-Access-Tickets-Deceptive-Ticket-Sales-Ripped-Off-and-Insulted-Beverly-Hills-Califo-1061706. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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