- Report: #202447
Report - Rebuttal - Arbitrate
Complaint Review: All American Dish Network
All American Dish Network7999 Knue Road - Suite 200 Indianapolis, Indiana U.S.A.
All American Dish Network ripoff / deceiving /don't care attitude after you have committed as customer Indianapolis Indiana
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I proceeded to fill the voucher out and was disgusted with what they needed from us to prove our identity and that this was not fraud on our part in obtaining this $100.00 gift card. They wanted a picture ID, 1st month copy of DISH bill that matched ID and a $2.95 money order. The Dish Network should automatically call them and make arrangements with this company to have a card sent. For GOD's sake they had a credit card number over the phone that we gave them without a picture ID? We sent Evoke Incentives, this marketing firm everything they needed except instead of sending them a $2.95 cent money order (which actually cost me $3.74) we sent them a personal check. They now refuse to send us our $100.00 gist card because we did not follow the 6 step plan exactly to their specifications. They should just have requested specifically the corrected information and said processing was going to be delayed? Evoke Incentives blames this process on ALL AMERICAN DISH and ALL AMERICAN DISH blames Evoke Incentives for this horrible business practice.
Because I had done business with DISH NETWORK and they were the ones advertising this promotion I would have thought they would be concerned for an irrate client and every single customer service agent has been rude and absolutely unwilling to help me with this issue. We originally expected the actual gift card from ALL AMERICAN DISH as that is what the web site references back on March 5, 2006. ("$100.00 Gift Card with Order) The principle of this excersize is to tell business to stop taking advantage of the consumer and making it impossible to obtain what you all promise. Start accepting owness of your problems and taking responsibility!!!
This report was posted on Ripoff Report on 07/22/2006 09:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/All-American-Dish-Network/Indianapolis-Indiana-46250/All-American-Dish-Network-ripoff-deceiving-dont-care-attitude-after-you-have-committed-202447. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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