• Report: #1074543

Complaint Review: All American Towing Specialists

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  • Submitted: Fri, August 09, 2013
  • Updated: Sat, August 10, 2013

  • Reported By: rememberang — ARVADA Colorado
All American Towing Specialists
2555 S Santa Fe Dr Denver, Colorado USA

All American Towing, Joe, Family owned-not quotes u price that double when services are complete Denver Colorado

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 I called Affordable Towing at (720) 255-7666 to tow a pickup from  about a mile E of e470 and I70 to my home on 80th and Simms in Arvada.  He asked where the vehicle was that needed to be towed and then where it needed to be taken and I told him as I stated above.   He asked if I knew how many miles that was, I told him about 20 (guestimate) He then said he was in the middle of a tow and if we called him back in and hour or so he would do it for $150.00.  We called him back in an hour and he said he would head there at that time.  About a half hour later he called me and asked when I would be there.  I told him I did not know I was suppost to be there which is why I asked him if he would accept credit card when he got the truck to my house.  He said he didn't know and it would be easier with a key but he would go ahead and get it towed for me. 

 
About  5 minutes later he text me and said that it was over 30 miles, I replied by text with directions for the way I take (270 to 76 to i36 to Sheridan to 80th to simms).  He replied GPS goes the shortest way.  He was on his way with truck to my house. 
He calls me when hes in front of my house with truck and I walk out, hand him credit card and he said, NO, your miles were a lie. its  34 miles so the price is $325 and now he has to have cash only.  I told him I didn't know it was charged by the mile, I was just guessing.  If I knew he was determining price by the mileage I told him I would have mapped it and made sure it was accurate.   So I said I understand that it was more mileage and due to the lack of communication would he be willing to split the difference with me.  He said NO, if you do not pay me in cash I am taking the truck back to where I got it.  I told him I had no cash because he said he would take the credit card and there was only about $200 on credit card.  He shook his head and stated again, cash in full or I take it back where I got it. (broken English, Spanish or?)  I told him he was very unprofessional and unreasonable and he drove away. 
 
5 minutes later he calls and says I am taking truck to my shop now, you get it when you pay tow amount plus tow to shop plus 25.00 per day its there.  I am so frustrated and I think that it is now a civil matter and I do not have the ability to pursue it but something needs to be done, I am sure I am not the only one he does this too.... 
I was flagging his craigslist ads, now hes using different number.  Please let me know my rights, any info will be greatly appreciated.  You can call me at xxxxxxxxxx if needed but best way is via email  Thanks so much!  xxxxxxxxxx
90% of this is all in text (below) And pardon the French, that's how I labeled him in my phone.
 
towasshole:  U truck liceine plate is Ann 199 dodge is  it right 2:30 PM
Me: yes white w chrome toolboxes 2:33 PM
towasshole:  Ok 2:36 PM
towasshole:  33 Miles's 2:41 PM
Me: maybe other way is less? k 2:47 PM
towasshole:  G p s shortest way 2:48 PM
Me: k 2:51 PM
 
This is when he called with truck in front of my house:
 
towasshole:  Your truck going to the storage u charge  for towing from I. 70 to u home and to the storage and storage fee 25$ each  day 3:29 PM
Me: u gave me price to go from Higheay to 80th and simms,  not my job to know mileage. tom martino is a friend, when i show him police  report i file for your incompetence you will have no business 3:37 PM
Me: i assume you stole truck since it is not here. legally  you should have taken quoted price or not performed service.
Me: I will spend my  days flagging u on craigslist.  You r an unfair incompetent unprofessional  man. 3:42 PM
towasshole:  Thank u 3:53 PM
Me: where is your shop? 4:23 PM
towasshole:  Call me 4:26 PM
Me: no, u r unreasonable, where is your shop 4:27 PM
towasshole:  We r close now. It is on e Evans. &  Quebec 4:28 PM
Me: thank u, what time r u open tomorrow? 4:28 PM
towasshole:  9-4 but u have to call first we r always  out of the shop 4:30 PM
 
towasshole:  U lied to me a bout miles said 19 miles  and the truth was 34 miles 4:36 PM 
Me: i said about, i gave u exact addresses, thats your  job, not mine. doesnt matter, carma will get u 4:37 PM
Me: they did mileage and said its 29 miles. either way u  quoted a price, u provided services, u refused payment on quoted price. not good  business 4:38 PM
towasshole:  I said a bout $ 150 4:38 PM
towasshole:  Ok 4:40 PM
towasshole:  What do need now 4:40 PM
Me: no u said from r of e470 and i70 IT WOULD BE $150. and  that is recorded to because my ex is stalking me and all calls r recorded. have  a good night. 4:41 PM
Me: i needed a tow at the price i was given. now i do not  need anything, have more than i need! 4:43 PM
towasshole:  Stop text me 4:44 PM
Me: learn speak english 4:50 PM
towasshole:  That is not your business 4:52 PM
Me: it is when u r unable to understand and communicate  your services and prices. but we both know that wasnt the problem, looks like  you have numerous complaints with BBB 4:58 PM
Me: unless u intend to honor your quote do not text  me 4:59 PM
towasshole:  U was liar a bout miles 19-34 miles  5:01 PM
towasshole:  Do not text please 5:01 PM
Me: not my job to no mileage. 5:01 PM

This report was posted on Ripoff Report on 08/09/2013 03:59 PM and is a permanent record located here: http://www.ripoffreport.com/r/All-American-Towing-Specialists/Denver-Colorado-80231/All-American-Towing-Joe-Family-owned-not-quotes-u-price-that-double-when-services-are-c-1074543. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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