• Report: #369722

Complaint Review: All Aspects Waterproofing

  • Submitted: Thu, September 04, 2008
  • Updated: Wed, November 12, 2008

  • Reported By:edgewater Maryland
All Aspects Waterproofing
8735 Bollman Place Unit H Savage Mill, Maryland U.S.A.

All Aspects Waterproofing Liars!! Savage Maryland

*REBUTTAL Owner of company: AQUAGUARD WATERPROOFING employee files false report on competitor

*Author of original report: Correction to the Previous Statement

*Consumer Comment: This is a False Report

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I had an estimate done on my home in Maryland. When the gentlemen came out and inspected my foundation, he spent all of 5 minutes looking at it and 2 hours telling me my foundation is going to collapse if i didnt do something with it now. Needless to say I told the gentlemen thank you and would like to see his warranty before contracting out with him. He was reluctant to give it to me to review and said warranties don't matter because they are the only certified water proofers in maryland through the NAWSRC. A week later I got a call from their office saying they will discount the work 50% (How in the world is that possible?) if I would have the work done now. When I asked them for the warranty i got the same reaction. After telling them I wouldnt sign anything with out seeing a warranty they finally emailed me a warranty that specifically covered only where they worked.
Lossing all confidence in the company I went to NAWSRC to look for a contractor and low and behold they were NOT certified! and as I did see one waterproofer on the website that was certified I invited them out to see my problem. They were extremely proffessional and explained exactly what my problem was, and WARRANTIED the Entire Foundation as well.... Not just a fraction of the home. To all those with basement issues .....please .......please .... read the warranty..... A "Lifetime Warranty" of 1% of the basement is not a good investment in any book!

Your name here
edgewater, Maryland
U.S.A.

This report was posted on Ripoff Report on 09/04/2008 11:06 AM and is a permanent record located here: http://www.ripoffreport.com/r/All-Aspects-Waterproofing/Savage-Mill-Maryland-20763/All-Aspects-Waterproofing-Liars-Savage-Maryland-369722. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on All Aspects Waterproofing

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 2Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

AQUAGUARD WATERPROOFING employee files false report on competitor

AUTHOR: All Aspects Waterproofing - (U.S.A.)

The September 4, 2008 report alleging poor service by All Aspects Waterproofing is false. The report was published by Corey Shea Smith who was working for a competitor, Aquaguard Waterproofing, at the time of the alleged occurrence. Mr. Smith called All Aspects Waterproofing, using his own abbreviated name and cell phone number, to request an inspection on September 2 at a home titled in his father's name in Edgewater, Maryland. Mr. Smith was not at the site when the inspector arrived, because the inspector knows Mr. Smith personally and would have recognized him. Nonetheless, Mr. Smith makes claims about what supposedly happened at the inspection, including a claim that he received a phone call a week later offering a 50% discount. As the report was posted on September 4, 2008-a mere two days after the actual inspection-Mr. Smith's statements are clearly false.

Although, Aquaguard Waterproofing claims that it had no knowledge of Corey Smith's actions, despite the fact that Mr. Smith was employed by Aquaguard Waterproofing at the time of the incident, All Aspects is not convinced that Aquaguard Waterproofing was not involved. All Aspects cannot comprehend what Corey Smith personally would have to gain by posting a false report about competing company.

Mr. Smith admitted to writing the report, but was unable to remove the report because of Rip Off Report policies. As a result, both Mr. Smith and Jon Siegel, an owner of Aquaguard Waterproofing, posted rebuttals to let consumers know that the original report is false. Unfortunately, there has already been damage to All Aspects Waterproofing's reputation as a result of the posting.

All Aspects Waterproofing is a top consumer rated company with a certified five star rating. Our previous customers rated us best in quality, value, budget, timeliness, cleanliness and courtesy. We are saddened that others in our profession have resorted to underhanded tactics such as posting false reports on the internet. There is one thing in Corey Smith's report we agree with: "Don't fall victim the sales tactics some waterproofing companies employ."

All Aspects Waterproofing stands on its own merits and focuses on providing exceptional customer service and work and looks forward to "exceeding our customers expectations". We are posting this rebuttal so that consumers can be aware of the truth and can make informed, reasoned decisions when choosing a waterproofing company.
Respond to this report!
What's this?

#2 Author of original report

Correction to the Previous Statement

AUTHOR: Your name here - (U.S.A.)

I posted this original complaint while employed by a competitor of All Aspects Waterproofing. I acknowledge that the statements in my original complaint were untrue. Because I am unable to remove the report due to this website's policies, I am writing this rebuttal to inform readers that I do not have a problem with the manner in which my inspection was handled by All Aspects Waterproofing. For accurate information of All Aspects Waterproofing's credentials, please visit their website.
Respond to this report!
What's this?

#3 Consumer Comment

This is a False Report

AUTHOR: Jj - (U.S.A.)

I own a competing waterproofing company in the area. We have reason to believe that an ex-employee of our company posted this complaint. He did so without authority from our company. We believe that the information in this report is false. It is not our policy to attract clients or deflect business from a competitor by posting false reports. By all accounts, All Aspects Waterproofing is a fine company that does good work and you should not put any stock in this report.
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
X