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Report: #1164891

Complaint Review: All fairfax Locksmith - Philadelphia Pennsylvania

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  • Reported By: austroman — Ruther Glen Virginia
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  • All fairfax Locksmith 19 S 11th St. Philadelphia, Pennsylvania USA

All fairfax Locksmith overcharged lied Philadelphia Pennsylvania

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We locked ourselves out of our house. On our smart phone we googled "locksmith" and the first company that came up was AllFairFaxLocksmith.com.

We called the number and were told that the technician would arrive in 25 minutes; the charge would be $ 15 for a service call and any other charges the technician determined for equipment.

The technician called 25 minutes later and told us he would be at our house 25 minutes later. He actually showed up 75 minutes after we first called the main number.

When the technician arrived we told him we locked ourselves out. He looked at the lock and told me the charge would be    $140.  I asked him about and showed him about the $ 15 service charge plus and he said the company lies, that there is no such charge. He also told me since he had to dirive a distance we had to pay travel time.

He also said the company lies about their services and their ads, that there is no service charge for $ 15.

The tech opened the door, took him 1 minute. He then said we have his number as he called us to confirm he was coming, and then said if we need him again the fee would be $ 60.

The company is maybe legit, but they scam with their advertisement.

This report was posted on Ripoff Report on 07/25/2014 06:55 AM and is a permanent record located here: https://www.ripoffreport.com/reports/all-fairfax-locksmith/philadelphia-pennsylvania/all-fairfax-locksmith-overcharged-lied-philadelphia-pennsylvania-1164891. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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