- Report: #1121067
Report - Rebuttal - Arbitrate
Complaint Review: All Phase Business Supplies Inc
All Phase Business Supplies Inc1920 E. Gladwick Street Ranchero Dominquez, California USA
All Phase Business Supplies Inc Deceitful sales tactics/staff professionalism Ranchero Dominquez California
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In October of 2013, I recived a call from All Phase Business Supplies Inc. They have stated they were a company that newly servced duplicate paper to the certain creditcard machine we have. Being at the time I knew we were low, I agreed to have a shipment sent to our office.
After being hounded for the money shortly after shipment was recieved Idecieded to pay again 2 months after the first check to their office was Not recieved. Very persistant company when they want to be.
Today, now that all payments are clear and have not heard from them in some time.... I get a call. This time the gentleman said "We did not recieve all of our order and he was sorry for that." It was his job to make us aware that the shipping and handling were already paid for by the other shipment. Here's the catch... It would be additional $174.00 for the other twelve rolls. I'm not crazy.. so I said that it would not be necessary to sent them out. It was too much money the first time. This man began to get irrate at me and ended up hanging up on me.
Due to the professionalism that the gentleman neglected to have, I made a call to the company itself. Asked who had taken my order and what was the last call to our office documented... Response from the NICE young lady was that back in Oct 2013 confirming our order and there was nothing further. However I did tell her that the internet is a very powerful tool that I would utilize and voice the office experience with her company. She understood.
Please consider highly not using this company for any services. I believe in keeping people employed in the US but this company is decietful, in sales and their professionalism is extreamly poor.
Hope this can help anyone out their looking into their company.
This report was posted on Ripoff Report on 02/05/2014 08:55 AM and is a permanent record located here: http://www.ripoffreport.com/r/All-Phase-Business-Supplies-Inc/Ranchero-Dominquez-California-90220/All-Phase-Business-Supplies-Inc-Deceitful-sales-tacticsstaff-professionalism-Ranchero-Do-1121067. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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