- Report: #1103292
Report - Rebuttal - Arbitrate
Complaint Review: All States Van Lines LLC
All States Van Lines LLC240 S. Stiles St Linden, New Jersey USA
All States Van Lines LLC Vandalism to our property, damage, committed insurance fraud Linden New Jersey
*Author of original report: Nothing but dead silence from Mr. Stein
*Author of original report: Yet More Falsehoods from Mr. Stein/All States Van Lines LLC
*REBUTTAL Owner of company: Panama Move
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We contracted with All States Van Lines for our move from Boston, Massachusetts to Panama City, Panama Their price was the best and they promised a good packing and move and that our good would arrive close to the time that we arrived here in Panama City.
We dealt exclusively with Mr. Michael Stein, who apparently is based in the New York/New Jersey area. On the day of the move, three Ukrainian men arrived to dissemble our furniture and begin packing our household goods. We paid the remainder of the amount we owed All States Van Lines and also paid $450 to insure our goods against damage. This was all paid by check, which All States later cashed. The agreed total cost of our move was $7441, which breaks down to $5995 for shipping, $995 for packing and $450 for insurance.
Right off the bat, the moving team began pestering my wife for a "tip" at the end of the day. I had to leave to attend an event and in my absence the leader of the group began to curse me in my wife's presence because I had not left a "tip." I'm glad we did not cave into these thugs, because according to my neighbor they began angrily kicking around my boxes of goods as if they were soccer balls. They threw our furniture on to the back of the truck and left for New York that evening.
When my goods arrived at our home in Panama we immediately noticed damages due to the poor packing and actual vandalism committed by All States' people back in Boston. We suffered at least $1500 in damages to our goods, as far as we can now determine and each day that passes we see more and more damage. The manager of the Panamanian company that performed the unpack told me that he had never seen such a reckless job in packing… ever.
I placed a call to Mr. Michael Stein from All States shortly after the unpack and he told me to file a claim against the shipping insurance. We never received any policy from him, despite their having fraudulently charged us $450 for said policy. Long story short - there never was any policy in effect. All States committed fraud when they collected money for a fictitious insurance policy. Now All States Van Lines refuses to reimburse us for our damaged/destroyed goods and even further refuses to return the $450 insurance premium paid for a policy that never even existed. They don't even answer emails anymore. All States Van Lines is a cancer and woe be to anyone who contracts them for a move.
This report was posted on Ripoff Report on 11/30/2013 05:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/All-States-Van-Lines-LLC/Linden-New-Jersey-07036/All-States-Van-Lines-LLC-Vandalism-to-our-property-damage-committed-insurance-fraud-Lin-1103292. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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