• Report: #1172726

Complaint Review: All Time Tech Support

  • Submitted: Wed, August 27, 2014
  • Updated: Wed, August 27, 2014

  • Reported By: TooSmart4U — Florida New York
All Time Tech Support
2902 3rd Place AptB24, Lubbock, Texas USA

All Time Tech Support Claiming to be Windows Support to Gain Access to Your Computer - Or to Sell Un-needed Services Lubbock Texas

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This company preys on those without a sophisticated knowledge or understanding of computers.  They call claiming to be from "Windows Support".  It is typically a person with an strong Indian accent and an American name like Sharon Fields or Steve Johnson. 

Their scam is to tell you that Windows servers have discovered some serious errors being "reported" by your computer.  They'll tell you that this may be indicative of your machine having been compromised by hackers or a virus.  They'll tell you "but do not worry!  We're here to fix the problem."

Next they ask you to open a command prompt by hitting the Windows key + "R" and enterring "cmd" in the field provided.  Once you do, they read the following string of characters to you 888DCA60-FC0A-11CF... etc.  They claim this is your computer's unique security identification number.  (IT IS NOT.  This is a number that is the same in every computer.  But they fool the unwitting who believe this is true).

If you complete their support instructions, they will have access to your machine and will screw things up inside so as to then sell you the solution to correct the problems they created.  Or worse, they have access to install keylogginig software to capture your banking information.


I have reported them to the Texas Attorney General.  Do not fall for their scam


This report was posted on Ripoff Report on 08/27/2014 01:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/All-Time-Tech-Support/Lubbock-Texas-79415/All-Time-Tech-Support-Claiming-to-be-Windows-Support-to-Gain-Access-to-Your-Computer-Or-1172726. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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