I was employed by All You Can Talk Wireless in Tooele, Utah. All You Can Talk is a premier dealer for Cricket Communications. During my six month employment, I was the victim of sexual harrassment from my direct supervisor and her husband, who was in the store everyday. I dealt with the sexual harrassment for about 3 months. Not only the harrassment but, I had my commissions stolen by my direct manager and while she and her husband would go out to lunch everyday, they left their four year old daughter there for me to watch. And since I was the only employee in the store I had to babysit her and try and run the store adequately. Not an easy task. I tried to discuss these issues with my manager and try to find a solution that worked for us both. She refused to speak to me and instead cut my hours back about 11 hours.
After about three months of taking this abuse I finally sent in an email on April 5, 2007, to one of my regional managers, thinking, that finally I was going to have some justice and this was going to be taken care of. WRONG.
I came in the next day, April 6, 2007, clocked in and immediately was told by my manager that I had a phone call. I got on the phone and it was one of my regional managers (not the one I sent the email too). He told me that he knew about the email I had sent but that he was calling for a different reason. He said that I had let a customer into the back of the store to use the bathroom and that it was grounds for termination. Hmm, interesting considering I had never been coached on this policy, nor was it written anywhere. He said that he was sorry but they were letting me go. When I went to leave the store, my manager (whom I made the complaint against) told me that she knew all about the email I had sent to the regional manager. Interesting, considering that violates Utah state laws for confidentiality. The issue never went under investigation and the manager still remains at her job, without penalites.
To add insult to injury, I am still a customer with them. The other day I went in to get my phone warrantied. They were going to send me a cheaper, different model phone. When I found this out I decided not to go through with the warranty and told them I would like my money back (which I had given them 2 minutes before, in cash.) They simply told me no. To this day, I have not gotten my money back and they have since called the police and slandered my name. Calling me a thief and saying I am violent. I am convinced that, had I not been a former employee who made a complaint against the women helping me, I would have my money back today. Stay away from this company.