• Report: #1106232

Complaint Review: All4Cellular.com

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  • Submitted: Wed, December 11, 2013
  • Updated: Wed, April 30, 2014

  • Reported By: David — Madison Wisconsin
All4Cellular.com
Brooklyn, New York USA

All4Cellular.com Sold defective products, solicited reviews, deleted negative reviews, falsely reported 100% positive reviews. Brooklyn New York

*Author of original report: Primary Complaint Made Right

*UPDATE Employee: A4C Employee

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I ordered three refurbished 10W iPad chargers. All three were defective. They all generated "not charging" messages on my iPads and didn't appear to charge (or charged so slowly as to be undetectable after several hours).

I had received an email from All4Cellular asking me to review the products in my recent order. So I was happy to warn others of my experience.

I submitted a short review stating the facts, basically that all three units I ordered were nonfunctional and encouraging shoppers to avoid this product.

The review was removed from my account and never posted. I posted a second, very similar review. Again, it was removed and never posted. I tried twice more before finally emailing All4Cellular and asking for an explanation.

No response.

I can't help but question their honesty and integrity especially when reading on their product page under reviews "100.00% of respondents would recommend this to a friend." Not true!


This report was posted on Ripoff Report on 12/11/2013 04:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/All4Cellularcom/Brooklyn-New-York-11215/All4Cellularcom-Sold-defective-products-solicited-reviews-deleted-negative-reviews-fa-1106232. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

Primary Complaint Made Right

AUTHOR: Zwief - ()

All4Cellular did send replacement units in good working order and promptly, too. So that was a great improvement. I will likely order from them again.

 

They never did address the issue of negative reviews not being posted.

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#2 UPDATE Employee

A4C Employee

AUTHOR: All4Cellular - ()

Thank you for your order and feedback David. We're sorry to hear that the product you received wasn't up to par and arrived damaged. Its very possible that you just got the lemon in the basket.

Have you tried giving us a call? Our number is 877-999-4CELL (235)(Mon-Thu 9am - 5pm, Friday until 3pm). We do strive in correcting our mistakes and work to better serve you. We want to resolve this issue and regain your trust as a customer. Please email Marketing@All4Cellular for a 10% OFF one time use coupon to use on your next order. 

We do apologize for your dissatisfaction.
The A4C Team

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