- Report: #1016068
Report - Rebuttal - Arbitrate
Complaint Review: allegiant air
allegiant airInternet United States of America
allegiant air Charge me for carry on and personal items when the first leg of flight no problems , Internet
*General Comment: Credibility diminished
The first leg of flight from Oakland to las vegas went smooth with one personal item and one carry on item. The return flight from Las Vegas to Oakland a nightmare. First of all if you check in 24 hrs in advance and arrive at the airport to try to print boarding pass, you cant. Allegiant Air has no computer to print tickets like all the other airlines do. So had to wait in line forever and when finally at the ticket counter there was waiting a rude heartless women behind the counter. She said carry on item was 1" over the height requirement of 22". i was charged 35 dollars and was very unhappy. there required dimensions of 22x14x9 is i think there so they can charge everyone a carry on fee. 99% of all carry on luggage sold fall outside there dimesions.
So i guess they not only want you to pay for carry on, but when you check in they will charge 35 dollars more for a total of 65 dollars for one bag.
Crazy, Stupid, and just plain I want to go out of business attitude !!!!!
This report was posted on Ripoff Report on 02/18/2013 07:26 AM and is a permanent record located here: http://www.ripoffreport.com/r/allegiant-air/internet/allegiant-air-Charge-me-for-carry-on-and-personal-items-when-the-first-leg-of-flight-no-p-1016068. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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