• Report: #1097511

Complaint Review: Allen Samuels chrysler Dodge Jeep

  • Submitted: Wed, November 06, 2013
  • Updated: Wed, November 06, 2013

  • Reported By: mack — Montague Texas
Allen Samuels chrysler Dodge Jeep
11200 N.Freeway,Fort worth TX> forth WorthTexas, Texas USA

Allen Samuels chrysler Dodge Jeep Sold us a piece of crap for 20,000 forth WorthTexas Texas

*Author of original report: they taking care of us

*Consumer Comment: Do You Have a Warranty?

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Allen samuals sold us a 2004 ford Truck.First off it would not start and when we went to drive it they said batteries were bad,they put in new ones.Then on there way to deliever it to us the power went out no radii,window's would not roll down,so they took it back,and said they would make it right.they brought it back and said it was fixed.So itook i to my Doctor appt. and the check Engine light came on.Took it back and they said they would make it right. got the truck back and drove it to Colorado for a month.most of the btime it set we drove my car .On the way back home it Blew the turbo charger.took it back to dealer and they said they could not help us .we had to pay 4000 more dollar'sif we wanted them to fix it.They told me they would make it right.now they are leaving us high and dry.

 


This report was posted on Ripoff Report on 11/06/2013 06:05 PM and is a permanent record located here: http://www.ripoffreport.com/r/Allen-Samuels-chrysler-Dodge-Jeep/forth-WorthTexas-Texas-76177/Allen-Samuels-chrysler-Dodge-Jeep-Sold-us-a-piece-of-crap-for-20000-forth-WorthTexas-Te-1097511. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 1Consumer 0Employee/Owner
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#1 Author of original report

they taking care of us

AUTHOR: mack - ()

I have talked with dealership and they are doing what they can to take care of us. I posted without talking to manager of sales and giving them the opportunity to fix the problem. I am sorry i acted mean. We are now happy with Allen Samuels alliance in Fort Worth.

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#2 Consumer Comment

Do You Have a Warranty?

AUTHOR: Jim - ()

Its a very simple question.  You would have signed a document which indicates whether you bought the car with a warranty or "as-is".  If it was an "as is" purchase, then that same disclosure statement would have told you all repairs are YOUR responsibility.  So then, if you don't have a warranty, why would you be ENTITLED to free warranty service? 

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