- Report: #1079372
Report - Rebuttal - Arbitrate
Complaint Review: allhdd.com
allhdd.com9229 Queens Blvd Ste. 2F Rego Park, New York USA
allhdd.com dishonest advertising, withheld refund for RMA'd hardware, impossible to contact Rego Park New York
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My first issue has to do with misleading advertising. I tried to buy 2 hard disks, but days later was told they were out-of-stock. However the exact listing was still on their website, with a higher price.
In late April I went ahead and made the purchase at the new price, which was still a reasonable price. I realized once I received them that I had ordered the wrong parts. I knew there would be a high (30%!) restocking charge, but decided I would return them anyway since I couldn't use them and it was my fault for ordering the wrong equipment.
I requested an RMA number through the ticket system at allhdd.com on May 6th, and received the RMA number on May 15th. I then returned the hard disks using the instructions given to me, writing the RMA number on the box and including a copy of the RMA inside the box.
The USPS priority tracking information shows the package was delivered May 24th. Since that time I have left many voice messages and contacted them through their online ticket system about receiving a credit for the returned items. None of my correspondence has been answered, and there has been no credit to my card.
This report was posted on Ripoff Report on 08/27/2013 07:02 AM and is a permanent record located here: http://www.ripoffreport.com/r/allhddcom/Rego-Park-New-York-11374/allhddcom-dishonest-advertising-withheld-refund-for-RMAd-hardware-impossible-to-conta-1079372. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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