• Report: #1068440

Complaint Review: Alore

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  • Submitted: Fri, July 19, 2013
  • Updated: Fri, July 19, 2013

  • Reported By: w7l — Alabama
Alore
64 Bakersfield St Toronto, Ontario Canada

Alore DECEPTIVE written all over this so called Trial! Read the fine print somewhere on one of their websites because I didn't.  Ontario?

*UPDATE Employee: Alore Skin Care Customer Service

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WATCH OUT!  Some websites have their terms but most don't.  They have deceptively placed their "Get Trial Offer" at the beginning of all their reviews and way at the bottom of all of the reviews in the background in a gray color are the terms.

You have bought the product.  By the time you get the "Trial" product your time is up or it is close to up so bang they have your credit card number and they are free to charge you. 

Because I never did see the terms I didn't realize that they were on their way to charging me for another month.  Of course that's when you go "What is going on" and I started investigating. 

I called the Alore company and could not get a word in.  You can tell that they get many calls regarding this fraudulant act as they are quick to point out the terms and they insist that their terms are posted.  And you cannot send the product back.

As well the product doesn't work or at least it didn't work for me in the 30 days I used it.  They do claim on one website that you will see a difference in a week.  On another site they claim that in 90 days you will see a difference.

This is a scam in that they use deception to sell their product.  Now that I am going through different scam reports Alores name comes up countless times with this same report!  People are not aware of the "Terms"!


This report was posted on Ripoff Report on 07/19/2013 12:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/Alore/Toronto-Ontario-M3J-2W7/Alore-DECEPTIVE-written-all-over-this-so-called-Trial-Read-the-fine-print-somewhere-on-o-1068440. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Alore Skin Care Customer Service

AUTHOR: Customer Service - ()

Alore is dedicated to an extremely high standard of customer care and we are committed to wholly resolving any and all concerns that our customers may have about their purchase.  Our commitment to providing the highest quality service possible is reflected in our policies.

We offer a 14-day trial.  We give our customers a generous trial period with the product so they’re able to try it to see if it’s right for them before purchasing it.  If for any reason at all you’re not satisfied, simply let us know and we’ll cancel your account to ensure that you’re charged nothing further.

A large majority of our customers who take advantage of this free trial go on to take Alore month after month and they do so because they experience results.  It works.  These results are a reality of Alore’s key ingredients: a proprietary blend of Seaweed Extract, Matrixyl 3000, Goji, Coffee Fruit Berry, Acai, Noni, Pomegranate, Green Tea, and Mangosteen, that was designed to increase the growth of collagen, add volume, and dramatically lift, smooth, and renew your skin.

Our corporate mailing address:

Alore Skin Care
3000 boul des Laurentides, Suite 12 – 200
Laval (Montreal), QC H7K 3G5
Canada

Our website:

http://www.tryalore.com

And lastly, please call us.  1-877-224-1174.  Our customer care department is available Monday-Friday 9am-8pm EST, and we want to hear from you.

Thank you for your time, thank you for your interest in Alore, and we look forward to helping you achieve your skin care goals.

Best Regards,

Alore Skin Care, Corporate

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