- Report: #1145027
Report - Rebuttal - Arbitrate
Complaint Review: Alpha Gas & Electric
Alpha Gas & Electric971 Route 45 Suite 202 Pomona, New York USA
Alpha Gas & Electric Huge Increases in Rates after First Year of Service Pomona New York
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A G & E is an alternate energy supplier to PSEG in New Jersey. We signed up in late 2012 and were promised at least a 10% discount from PSEG.
For the first 12 months we did indeed receive the promised reductions in both gas and electric rates. In addition, they offer a complete refund of your highest monthly bill during the 12-month period. This they did by check. BUT ...
As soon as we started our second year with them their rates for both gas and electric more than doubled ! I called every month and got little in the way of a plausible explanation and even less of any assurance that their rates would revert back to where they were.
If I project our bills at their current rates and those of PSEG and their current rates over the next 12 months, I would pay at least twice to A G & E. Even after their "highest month refund", we would pay at least 60% more !
Naturally, I have now cancelled A G & E and gone back to PSEG. I think other consumers need to be warned against this company.
This report was posted on Ripoff Report on 05/08/2014 09:15 AM and is a permanent record located here: http://www.ripoffreport.com/r/Alpha-Gas-Electric/Pomona-New-York-10970/Alpha-Gas-Electric-Huge-Increases-in-Rates-after-First-Year-of-Service-Pomona-New-York-1145027. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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