Complaint Review: Alpha Sports Co., Ltd. - Dongguan City, GD, China Internet
- Alpha Sports Co., Ltd. No.16 Zhenhua road, Baihao 1st Industrial Area, Ho Internet China
- Phone: 86-0769-33518981
- Web: www.alphaheadwear.com
- Category: Sporting-good Manufactures
Alpha Sports Co., Ltd. The hat's I purchased from them, the material never sealed on the brim Dongguan City, GD, China Internet
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I paid $1100 for 200 hat from this company, half the hats were poorly made and the brim didn't seal to the material, it appears they were trying to save money on glue, bad company ethics. I tried to do a resolution through paypal and they begged me to cancel because their account was frozen. I made a deal with them that they would give me $100 up front to send the hats back to them, and once I provided all the shipping costs I received in shipping them back to them they would refund that money to me.
As soon as, they got their account back I never heard from them until now. I was able to open a new case with them but, now they want me to send the hat's back at my costs which would be more than $300 and then they would give me back $350 towards the resolution. THIS COMPANY LIES CHEATS AND STEALS from their customers, so please beware of this tactic. Besides the poor workmanship, they took liberties in redesigning the embroidery, using the excuse their equipment could not make the design. Maybe they should invest is new equipment from the money they take from their customers. Like they say in business, "Buyer Beware"
This report was posted on Ripoff Report on 03/05/2016 09:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/alpha-sports-co-ltd/internet/alpha-sports-co-ltd-the-hats-i-purchased-from-them-the-material-never-sealed-on-the-1291908. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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