ED Magedson – Founder
alpha warranty servicesPO box 593 draper, Utah USA
Alpha warranty services Would not pay for Valve Body repair. Covered is stated in the contract. draper Utah
After my Jeep Patriot broke down and brought it to Litchfield Chrysler in Litchfield, MN, one of the service help inquired for me to Alpha warranty to see coverage. Alpha said they would not cover because of the TCU (which was told to me most warranties cover this anyway)... After the repairs were made, it was found that it was the Valve Body that failed (a part covered under this warranty), but after talking to the rep again, he told me it would still NOT be covered because of the initial inquiry.
I have no record of any conversation about a TCU, nor does my hard copy detailed receipt show ANYTHING about a TCU, therefore telling me that this warranty company is responsible for this repair at $0 deductible as stated in my contract meaning that Alpha warranty services owes me $2154.51.
This report was posted on Ripoff Report on 10/04/2013 02:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/alpha-warranty-services/draper-Utah-84020/Alpha-warranty-services-Would-not-pay-for-Valve-Body-repair-Covered-is-stated-in-the-con-1089552. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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